Frequently Asked Questions

While the reasons our clients choose professional management may vary, here are some of the key reasons why many people elect professional management over self management:

1. We handle maintenance and emergency repairs, allowing you to sleep at night
2. We enforce aggressive rent collection, ensuring prompt payment.
3. We understand and apply the correct federal, state, and local laws to keep you and your investment safe.
4. We know the local market, have an extensive network of contacts, and have advertising resources available to us at discounted rates.
5. After you add the increased revenue we can often achieve, the discounts you’ll receive on vendors, often you will make more money than if you managed the property yourself.

We comply fully with the Fair Housing Act. This means that you cannot choose to disallow anyone that is a member of a protected class under the act. You can choose to disallow pets and not permit smoking in your home, but you cannot deny a service animal. If you have additional questions on the specifics of the Fair Housing Act, please contact us.

Yes, we will provide you a monthly report of rent and other income received, and maintenance, repairs, and other expenses incurred. This will be provided once a month.

Our rates vary from 5% to 10%, with 8% being the most common. There are several factors that would determine the percentage charged, such as amount of rent to be collected, type of property, number of units or properties. Contact us for a NO obligation quote.

We can start immediately. Once our office is contacted, we will send out via e-mail or fax a comprehensive and detailed package including a management agreement to start service immediately.

Yes. However, the majority of what we do centers around property management. We do not actively seek sales. When the time comes, most of our clients will request that we either find them additional investments or list their existing rentals.

We securely hold the security deposit per Texas State law.

In addition to verifying their current residence and employment status, we complete a detailed credit check and do an eviction check. We also require pay stubs and/or reference letters on a case by case basis. We only take certified funds at move in ensuring there are no bounced checks.

We generally do 1 year leases anything less will require a premium for monthly rents. However based on the owners request we are open to any length term of lease or month to month rental agreement.

Being a landlord and having rentals is a ‘business’. With any business or investment there comes with it a certain amount of risk.

The most realistic answer to the question is that you “can’t be sure” of anything. However, you can take the necessary steps to reduce your risk by using a property manager that checks a tenant’s background, makes them sign a solid lease agreement, and checks on the tenants periodically.

It’s only a small percentage of people that will potentially cause harm to a property. On the other hand, there is also a small percentage of tenants that will go out of their way to improve the property like putting in landscaping footing the bill for painting, or putting in a patio or driveway. We have found that most people fall in the middle of this spectrum.

The simple answer is: Nothing. We only charge a management fee on collected rents.